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Once the order has been confirmed, it cannot be canceled, refunded, replaced, or returned.

*We do not have a refund policy if you refuse the delivery.
Please refer to the Refund Policy for more details.

In case you received the damaged or wrong product, share the order number and images of the product within 48 hours.

We will resolve your concern within 48 working hours.

When will I receive my order?

Generally, your order will be dispatched within 5 to 7 working days after your transaction has been confirmed. However, depending on the product the dispatch time may vary. Please refer to your product description for more details. You will also be notified via email when the product(s) are shipped to you.

How do I know my order is confirmed?

You will be acknowledged through an email with order confirmation details.

We try our best to give you a plant that looks like the one on our website. However, like us homo sapiens, each plant is unique and it’s not possible for us display exact pictures for each plant.